Desktop Computing
Cloud Arc Global Services maintains a desktop computing environment clients supporting up to date and secured versions of major desktop computing platforms in a practical and sustainable manner. We define desktop computing as standard desktop computers, laptops and the operating systems, software and peripherals they utilize. Because of the different types of use-cases, we have very different policies and tools to manage these different technologies.
15+
Years Experience
1490+
Happy Clients
815+
New Customers
Why Choose Us?
We focus on your IT so you can focus on your business. Proactive – Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
Here are the reasons you can depend on Cloud Arc Global Services to keep you and your business up and running:
We give you 24/7 access to a solutions desk meaning we will always have a qualified technician working on resolving your IT problem within 5 minutes - GUARANTEED! A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system
We hire only seasoned, professional technicians with at least 3 years experience and usually many more. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won’t be sending out warm bodies to train on your dime!
We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company
We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.
You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.